Cancellation policy

Purchase Options & Cancellation Policy

Order Processing & Production Time

Most of our items are custom made-to-order. Please allow at least 6 business days for production before your order ships. Production time is separate from shipping time.

Because each item is created specifically for you, once an order is placed, it immediately enters processing.

No Cancellations

All sales are final.

Due to the custom, made-to-order nature of our products, we do not allow cancellations, modifications, or changes once an order has been placed.

Please carefully review your order before completing your purchase, including product selection, sizing, color choice, and shipping address. We are not responsible for errors entered at checkout.

Made-to-Order & Custom Items

  • All items are produced specifically for each customer.

  • Orders cannot be canceled, refunded, or exchanged for buyer’s remorse.

  • Slight variations in color, print placement, or design may occur due to screen settings and production processes.

  • We are not responsible for incorrect addresses submitted at checkout.

Refused Deliveries & Incorrect Addresses

We are not responsible for:

  • Incorrect shipping information

  • Delays caused by shipping carriers

  • Refused or abandoned packages

If a package is returned due to incorrect address or refusal, additional shipping fees will apply for reshipment.

Chargebacks & Payment Disputes

By completing your purchase, you agree to contact us directly to resolve any concerns prior to initiating a chargeback. Fraudulent chargebacks may result in order restrictions and further action.

Policy Updates

We reserve the right to update this policy at any time. Continued use of our website constitutes agreement to the most current version.